• LOVINGLY HANDMADE IN BRIGHTON – FREE SHIPPING EVERYWHERE
  • Payment Plans

    At The Emperor’s Old Clothes we are passionate about creating positive change within the fashion industry.

    We recognise that the price of sustainable fashion garments can be a big barrier for people who care about how they consume and want to shop more sustainably but cannot afford to do so.

    We have created payment plans so you can spread the cost of your ready to wear and design your own garments across 2-3 monthly payments. You can find more information about how this process works below the contact form on this page.

    To request a payment plan please complete this contact form, email us at info@theemperorsoldclothes.co.uk or contact us via Instagram @emperorscloth

    Request a payment plan

    Payment Plan Type

    Do we know each other already?

    How do you want to receive communications from us?

    Please tick the box to confirm your consent to us contacting you

    7 + 6 =

    Ready to wear payment plan orders

    Split the cost of your ready to wear garment into payments across 2-3 months with our payment plan. Your item(s) will be sent to you in the post when the final payment has been received.

    Please note: Orders placed via payment plans are non-refundable. Offers & discounts are not applicable for payment plan purchases.

    Returns

    If you receive your ready to wear item and decide it’s not quite right please contact us via info@theemperorsoldclothes.co.uk and we will offer to alter the garment.

    If you wish to return your ready to wear garment we will send you a store credit coupon code that can be used against a future purchase when we have received the item back in perfect condition. This coupon code will be valid for up to 6 months. Any damage to the returned garment will remove your right to store credit.

    Important:

    If you do not make one of your payments we will contact you. If we do not hear from you and do not receive the payment within 14 days of contacting you we can no longer reserve the garment for you and any payments you have already made will be transferred into store credit to be used within 6 months of the date of the missed payment.

    If you have not used your store credit within the first five months of this period we will contact you to remind you of your store credit expiry date.

    We cannot offer extensions or renewals of store credit; if you do not use your store credit within the 6 month validity period you will lose your credit. By placing an order with a payment plan you are consenting to these terms & conditions.

    What do I need to do?

    We require that you read, sign and send us a copy of your Payment Plan contract within 7 days of requesting a payment plan with us. your garment will be out on hold for you for these 7 days. (If we do not receive your signed contract within this time frame we will release your reserved garment back into our online shop.) When we have received your signed contract we will send you instructions on how to make your payments.

     

    ‘Design your own’ payment plan orders

    Split the cost of your design your own garment into payments across 2-3 months with our payment plan. Your item(s) will be sent to you in the post when the final payment has been received.

    Please note: Design your own orders are non-refundable. Offers & discounts are not applicable for payment plan purchases.

    If you receive your design your own item and decide it’s not quite right please contact us via info@theemperorsoldclothes.co.uk and we will happily offer to alter the garment.

    You do not have to choose your fabric at the time of placing your order but you must choose and reserve your fabric with us before you make your final payment.

    Important:

    If you do not make one of your payments we will contact you. If we do not hear from you and do not receive the payment within 14 days of contacting you we can no longer reserve your chosen fabric and any payments you have already made will be transferred into store credit to be used within 6 months of the date of the missed payment.

    If you have not used your store credit within the first five months of this period we will contact you to remind you of your store credit expiry date.

    We cannot offer extensions or renewals of store credit; if you do not use your store credit within the 6 month validity period you will lose your credit. By placing an order with a payment plan you are consenting to these terms & conditions.

    We require that you read, sign and send us a copy of your Payment Plan contract within 7 days of requesting a payment plan with us. your garment will be out on hold for you for these 7 days. (If we do not receive your signed contract within this time frame we will release your reserved fabric back into our online gallery.) When we have received your signed contract we will send you instructions on how to make your payments.

    There are no products
    x

    We use cookies to give you the best online experience. By using our website you accept our Cookie Policy and Privacy Policy, which we encourage you to review.

    Dismiss Privacy Settings